Just a moment while we save your details.

This may take a few moments.

Personal Details

First Name *

Last Name *

Email Address *

Mobile Number *

Telephone Number

Have you worked for Dandara/Dandara Living previously? *

Upload your CV *

Address Information

Street Address *

City *

County *

Country *

Postcode *

About You:

Preferred name (if applicable)

Tell us about your current (or most recent role if you're not working at the moment)

^xRemove

Employer Name *

Job Title *

Salary *

Date From *

Date To *

Please detail your role and responsibilities

What are your current salary expectations? *

What is your notice period? *

Do you have any family members that work/have worked at Dandara or Dandara Living? *

Please note: Dandara is not currently able to offer visa sponsorship. Do you have the right to work in the UK without requiring employer sponsorship now or in the future? * Yes No

Please select ONE of the following right-to-work in the UK documents that you can provide, should you be successful for this role: *

Please select ONE proof of address that you can provide, should you be successful for this role: *

Do you have any unspent criminal records? *

Cover Letter (optional)

This role is site-based — are you happy to work on-site 5 days a week? * Yes No

Do you have experience working in a fast paced customer service, build-to-rent, student accommodation, hospitality, or a resident-facing environment? * Yes No

Are you comfortable dealing directly with residents, contractors, and visitors on a daily basis? * Yes No

About My Application

I confirm I have the right to work in the UK
I confirm that my details are complete and correct
I confirm I have read and agree to dandara privacy policy

Job Details

Job Title: Resident Services Associate
Job Reference: JJ1423042SalRSA
Location: Salford, Greater Manchester, United Kingdom
Salary: £28184.00 to £28184.00

Step into a Career with Impact at Dandara Living!

If you’re ready to take your career to the next level, Dandara Living offers the perfect platform. Join us and you’ll bring your expertise to life on transformative projects, surrounded by a team that’s as passionate about innovation as you are. Here, you’ll form lasting professional connections, gain new perspectives, and be continually inspired by the best in the field. We’re all about opportunity and are dedicated to helping you unlock yours to its fullest potential.

About the Role

Based at Chapel Wharf, our flagship development and largest apartment community to date, this role places you at the core of a vibrant, bustling complex with close to 1,000 apartments. Located in the lively Salford area, Chapel Wharf offers modern living spaces, excellent amenities, and superb transport links—all contributing to an unmatched work environment. With an impressive HomeViews score, this development is recognised for quality and resident satisfaction. As part of our innovative team, you’ll be shaping the future of one of our most iconic projects.

Working Pattern: working 40 hours over 5 days on a 3 week rolling rota. These can be discussed at interview. A combination of 7am to 4pm, 10am to 7pm shifts.

What you will do:

Managing resident and guest enquiries
As one of the first points of contact with Dandara Living the highest level of customer service and professionalism is expected.
Booking and overseeing resident amenity spaces
Conducting move-in/out appointments, inventories, and meter readings
Logging maintenance issues and key management
Conducting viewings of the building and the apartments with potential residents
Creating a community feel through communication, events, and innovations.
Ensure maintenance issues are prioritised and closed promptly with the FM team
Maintaining tidy and presentable amenity spaces
Managing parking, noise complaints, and site-wide communications
Coordinate and manage tenancy inspections, mid-term and at move-out
Assisting with open days, events, and security walks
Ensure communal areas, such as bin stores, car parks, and cycle stores, are maintained and well-kept.
Covering shifts when needed

What you will have

Proficiency in Microsoft Word, Excel, and Outlook, as well as booking systems
Strong understanding of on-site H&S requirements
ARLA, IRPM, or COSHH qualifications (desirable, but training provided)

What we will offer you:

Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing and Purpose-Built Student Accommodation. Today Dandara Living is one of the UK’s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating and delivering award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include:

£28,124 per annum
33 days holiday + the option to buy 5 more!
Up to 5% pension scheme (employer matched!)
3x salary life assurance (paid option to increase to x4)
Employee Assistance Programme (EAP)
24 hour Digital Doctor
Health Assured Wisdom App
Competitive parental leave
Benefits discount platform - hundreds of your favourite shops, restraunts, gyms and more!

Important note:
No agency applications will be considered for this role. Any CVs received will be considered a free gift.

Just a moment while we save your details.

About My Application

Job Details

Documents