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Job Details

Job Title: Resident Services Associate
Job Reference: JJ1287376GlaRSA
Location: Glasgow, Glasgow City, United Kingdom
Salary: £28000.00 to £28184.00

Step Into a Career That Makes an Impact at Dandara Living!

Looking to take your career to the next level? At Dandara Living, we offer the perfect platform to grow, thrive, and make a real impact. Join a team that’s passionate about innovation and transforming the way people experience city living. Here, you’ll connect with industry experts, expand your skills, and be part of something truly exciting—all while shaping vibrant communities in some of the UK’s most sought-after locations.

About the Role

Join us at Granary Quay, our newest and most exciting development, set in the heart of a thriving waterfront community. This stunning destination boasts nearly 350 modern apartments, first-class amenities, and unbeatable transport links, redefining contemporary city living.

With an impressive HomeViews rating and a reputation for outstanding quality and resident satisfaction, Granary Quay offers the perfect setting for you to make a meaningful impact. As part of our innovative team, you’ll play a key role in shaping the resident experience at one of our most dynamic locations.

Learn more about Granary Quay at Dandara Living.

Your Work Pattern

5 days over 7 (rota to be discussed)
40 hours per week on a rotating shift pattern:

7:30am – 4:30pm
10:30am – 7:30pm

What You’ll Be Doing

Create an outstanding resident experience by managing guest enquiries, post, and parcels
Handle applicant paperwork (Right to Rent, KYC) ahead of move-ins
Oversee resident amenities, ensuring bookings and spaces are well-maintained
Conduct smooth move-in/out processes, including inventories and meter readings
Log maintenance issues and manage keys
Keep communal spaces tidy and welcoming
Manage parking, noise complaints, and site-wide communications
Support resident events, open days, and security walks
Provide shift cover when required

What You’ll Bring

Proficiency in Microsoft Word, Excel, Outlook, and booking systems
A strong understanding of on-site Health & Safety requirements
ARLA, IRPM, or COSHH qualifications (a plus, but training provided!)

What We Offer

At Dandara Living, we don’t just build homes—we create thriving communities. As one of the UK’s leading Build-to-Rent developers, we bring innovation, expertise, and award-winning developments to the market. Our in-house experience spans everything from land acquisition to property management, making us a powerhouse in the sector.

Your Benefits Package Includes:

£28,184 per annum
25 days holiday + option to buy 5 more!
Up to 5% pension scheme (employer matched)
3x salary life assurance (option to increase to x4)
Employee Assistance Programme (EAP) & 24-hour Digital Doctor
Health Assured Wisdom App for wellness support
Competitive parental leave
Exclusive discounts on shops, restaurants, gyms, and more!

Important Note:

We do not accept agency applications for this role. Any CVs received will be treated as a free gift.